We hope that you are happy with your order but if you do wish to exchange or return an item please send it back to us in the original/unopened condition within 14 days of receipt.

If you think your kit is not complete, please contact us first. We work hard to try and avoid this happening but if a component has been missed, we will amend this for you.

Please use either the original or suitable packaging to protect the items you are returning.

Please return your order to;

The Coleshill Collection
117 Hall Lane
Chingford
E4 8HW
United Kingdom

Please note that delivery charges and returns postage are direct costs and we regret that we cannot refund these.

We will not charge for delivery on exchange orders for customers in the UK.

If you have placed an order online or by telephone which has not yet been despatched, you can cancel your order if you have changed your mind and you will be refunded in full.

Please contact us to check the status of your order.

Tel - 0800 007 6550

Email us at - jane@coleshillcollection.co.uk